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Peer Management in Cognipeer

In Cognipeer, a Peer is an AI-powered agent that helps businesses handle a variety of tasks, from customer support to sales and marketing. Peers can be customized to fit your unique business needs, or you can select from a gallery of pre-built Peers.

Creating a Peer

You can create a new Peer from scratch or use AI to assist in its creation. Here are the two methods:

  • Create Peer with AI: This option allows Cognipeer to guide you through the process, filling in key fields based on your input.
  • Create Own Peer: This option gives you full control, allowing you to customize every aspect of the Peer.

Peer Creation Fields

  • Peer Name: The unique name for your Peer.
  • Peer Model: Choose from AI models such as ChatGPT, Claude, or LLaMA.
  • Short Description: A brief description of what your Peer will handle.

peer-creation

The Peer Gallery offers a collection of pre-configured Peers to help you get started quickly. You can choose from various industry-specific or task-focused Peers.

  • Sales Peer: An AI agent designed to assist in managing leads and guiding customers through the sales funnel.
  • Customer Support Peer: Focused on handling customer queries and solving issues in real-time.
  • HR Peer: Helps streamline HR-related tasks such as managing employee queries or onboarding processes.

peer-gallery-overview

Once a Peer is selected from the gallery, you can further customize its behavior and settings to meet your specific business requirements.

Peer Settings and Customization

Each Peer can be tailored with specific configurations:

  • Temperature: Controls how creative the Peer’s responses are.
  • Language: Set the language your Peer will use during interactions.
  • Instructions and Prompts: Provide initial instructions to guide your Peer’s behavior.

Conclusion

By utilizing Peers, you can automate a variety of business processes and enhance efficiency in areas like customer service, sales, and marketing.

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