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December 2025 Release

The December 2025 release adds a Forms capability for collecting structured input from conversations, expands session management with automatic session end and usage reporting, and gives datasources and custom tools stronger query and testing capabilities.

Developers maintaining custom applications should use the Developer Hub for API, SDK, package, and migration notes.

Highlights

  • Forms: create forms, attach them to Peers, and collect and export submissions.
  • Session end conditions and session usage reporting for Peers.
  • Datasource tools can query structured data and retrieve schema information directly.
  • Custom tool actions can be tested with live request/response results before saving.

New in Studio

Forms

Forms let a Peer collect structured input — such as feedback, ratings, or contact details — during or after a conversation, instead of relying on free text alone.

This release adds:

  • A form builder for creating forms with validation and theme settings.
  • A gallery of starter templates, including contact form, CSAT survey, NPS survey, star rating, emoji feedback, and quick feedback.
  • The ability to attach a form to a Peer with trigger conditions.
  • A submissions list with filtering, analytics, and export.
  • Webhook execution when a form is submitted.

Session management and reporting

Peers can now end a session automatically based on configurable conditions, and admins get more visibility into session activity:

  • Session End settings let a Peer close a conversation when a defined condition is met.
  • New session usage reporting shows total, active, and ended sessions with average duration.
  • A daily sessions chart visualizes session volume over time.
  • Chat log detail pages show session counts and more conversation summary statistics.

See Session Management.

Datasource query tools

Datasource tools were enhanced with the ability to query structured data and retrieve schema information directly, in addition to standard search. This gives Peers a more direct way to work with tabular or structured datasources rather than relying only on semantic search.

See Data Sources.

Tool testing

Custom tool actions can now be tested directly from the tool creation forms. Testing an action shows the request and response, and lets you configure response mapping — specifying which fields from the response should be used — before saving the tool.

See Custom Tools.

Fixes and reliability improvements

  • More consistent behavior when removing or updating existing forms and peer-form associations.
  • Cleanup of redundant logic in template rendering.
  • Dependency and build fixes affecting local development tooling.

Action required

Studio and Pulse users do not need to migrate anything manually.

Workspace admins who want automatic session handling should review Session End settings on their Peers. Teams that want to collect structured feedback can install a form template from the gallery to get started quickly.

Technical teams that maintain custom apps, SDK integrations, or client-side tools should use the Developer Hub for migration details.

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